Built for the people who own the renewal number.
Most CRMs are built for sales. Customer Success teams inherit them — and end up duct-taping spreadsheets, Slack threads, Jira tickets, and QBR decks together just to answer one question: which accounts need me this week?
RenewNudge℠ is built from the opposite direction. A focused, AI-ready CRM designed around the actual daily motion of CSMs, CS Ops, and renewal managers — tracking health, surfacing risk early, nudging the right follow-up at the right time, and protecting renewals before they become churn conversations.
Opinionated where it matters. Quiet everywhere else.
Retention-first data model
Accounts carry ARR, renewal date, start date, owner, segment, and a configurable health score weighted across adoption, engagement, support load, and sentiment. Weights are user-tunable and always sum to 100 — health reflects your definition of risk, not a vendor's.
Live risk register
Open risks are first-class records with severity and age. They surface on the dashboard, on every account, and can be created or resolved inline without leaving the workflow.
Smart nudges, not noise
Overdue follow-ups, lapsed engagement, and approaching renewal windows generate actionable nudges — not dashboards full of vanity metrics. The system tells you who needs you this week.
Playbooks for the real moments
Onboarding, adoption stalls, at-risk escalations, executive sponsor outreach, QBR and EBR prep. The motions CS teams actually run, made repeatable.
AI-ready, not AI-theater
Today's nudges, health scores, and next-best-actions are deterministic and explainable — no hallucinations. The Lovable AI Gateway is already wired in, so LLM-backed follow-up drafting, risk summaries, and QBR outlines can be turned on as the next milestone without re-architecting.
One-click live demo
A fully interactive demo runs without signup, seeded with realistic accounts, risks, and renewal timelines so anyone can test the workflow in seconds.
Not a generic CRM clone. Not a chatbot wrapper.
RenewNudge℠ is a working prototype of a category most tools ignore — lightweight, retention-native software for the people who actually own the renewal number. It pairs real CS operations thinking (health scoring, playbooks, risk registers, QBR workflows) with modern AI-assisted execution.
The whole product is shipped end-to-end on Lovable Cloud: authentication, RLS-protected multi-tenant data, Google sign-in, a polished marketing site, case studies, and a live demo mode anyone can try in one click. The point isn't to replace every enterprise system overnight — it's to prove that focused, opinionated retention software can be both deeply useful and fast to adopt.
Built by someone who has lived inside CS, support, and CRM workflows — and built to show what modern AI-assisted development can do when product thinking leads.
Clinton Kosh
Customer-facing operator and builder focused on retention, CRM workflow design, and AI-assisted SaaS prototyping. RenewNudge℠ reflects how I think: customer-first, systems-oriented, business-aware, and focused on shipping practical outcomes quickly.
View creator portfolioTry it, then tell me what's missing.
The fastest way to understand RenewNudge℠ is to open the demo and click around. Then reach out — feedback from CS, RevOps, and recruiting teams shapes what ships next.